Privacy Policy
We explain how we collect, use, store and protect your personal data.
Data We Collect
We collect the following personal data to provide our services:
- Identity information: First name, last name, date of birth
- Contact information: Email address, phone number
- Address information: Delivery and billing addresses
- Payment information: Payments are securely processed via Stripe, PayPal and Klarna. Your card details are never stored on our servers.
- Order history and shopping lists
- Device information: Device type, app version
- Location data: Used for delivery zone verification
How We Use Your Data
We use your personal data for the following purposes:
- Processing and delivering your orders
- Creating and managing your account
- Sending order status updates and promotional notifications
- Improving and personalizing our services
- Fulfilling our legal obligations
Data Sharing
We only share your personal data with third parties necessary to provide our services:
- Payment providers (Stripe, PayPal, Klarna) — for payment processing
- Shipping and delivery partners — to deliver your orders
- Analytics services — to improve the app (anonymized data)
Data Security
We protect your data in transit using TLS/HTTPS and apply appropriate technical and organizational safeguards. Payments are processed via PCI DSS compliant providers such as Stripe, PayPal and Klarna, and card details are not stored on our servers.
Your Rights
Under GDPR, you have the following rights:
- Right to access your data
- Right to request correction of inaccurate data
- Right to request deletion of your data (account deletion)
- Right to data portability
- Right to object to data processing
To delete your account and data, use the Profile > Delete Account option in the app.
Data Retention
We retain your personal data as long as your account is active. When you delete your account, your data is permanently removed within 30 days, except where retention is required by law.
Children's Privacy
Our services are not intended for persons under 18 years of age. We do not knowingly collect personal data from minors.
Contact
For privacy-related questions: info@schnellmarkt.com